"The greater danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it"


Professional BiographyNikki Hommes
Nikki Hommes

Nikki started her career as a Chef, with a National Higher Diploma in Food Service Management, she went on to do Public Relations and various management studies, culminating in a Masters of Business Administration (MBA) with a dissertation in Coaching and Mentoring in the workplace. Nikki worked for Hannover Reinsurance Ltd in various roles over 16 years. These included Customer Services Manager, Managing Director of Hillside House, a property investment company, Trainer and Facilitator for all soft skills training throughout Hannover and Lireas Holdings Ltd (a holding company comprising 23 subsidiaries insurance related companies).

After completing Facilitation Training including analysis design, development, assessment & facilitation, the training that Nikki developed and presented at Hannover and in Lireas, spanned front-line insurance agents, call centres, customer service staff, as well as Hannover Re Global e.g. Mauritius. All levels of the team (from CEO to catering team) were trained & coached by Nikki.

After moving to New Zealand 8 years ago she worked as the Learning and Development Advisor in the largest electrical appliance and white-ware retailer in New Zealand (92 stores nationally) implementing retail specific programmes from Induction, Store and Head Office Management Development programmes, Train-the-trainer, to e-Learning. Nikki completed a Neuro-Linguistic Practioner programme in 2007 and uses many facets throughout her training

In 2005/06 & 08, Nikki did Coach Training offered by Neuro-Leadership Group and is qualified as a Life, Workplace and Executive Coach.

In 2007 she started her own company Potential Unleashed Training, Coaching & Consulting. In 2009 Nikki started a second company, Impact Now Ltd, in partnership, and this company focuses solely on the Leadership Development Programme known as Leapship™.

In 2011 Nikki became a Master TetraMap Facilitator

Since running Potential Unleashed Ltd (& more recently Impact Now Ltd) work has included:

  • Sales Process Training and Customer Service Training
    This includes Induction Programmes, Customised Sales Processes specific to the company, Customer Service Training, Workplace Coaching (support training for managers to enable teams to ‘do’ what they learn), Train-the-trainer programmes, +++

Retail Institute DTR Vodafone (NZ & Egypt)
Stihl Shop Karndean Flooring Ltd Sleepyheads-BedsRus
Bendon Lingerie Noel Leeming Bond & Bond
Ruby NZ Cambridge Clothing Whites Motorcycle Wholesalers
Foodstuffs Progressive Enterprises Co-op Books (Aus)
Browns Bay Business Association
  • Consulting & Training in the medical field, process re-engineering and business planning for medical practices
  • Coaching
    • Leadership Development Programme Ministry of Agriculture and Fisheries in New Zealand (MAF)
    • Coaching on the Executive Leadership Programme at ASB
    • Coach Training within corporates e.g. AIG Insurance
    • MDP Coach Support – DTR
    • Coaching – Transition Management at Ruby NZ
    • Coaching – Windsor Park Baptist Church
    • Coaching – Various departments within Noel Leeming Group
  • Facilitation - Business & Strategic Planning workshops and meetings
  • MC and Keynote Speaker - Compass Health National Staff Conference
  • Keynote Speaker at the PWR Pharmacy Association Dinner

Personal Efficiency Training at Ministry of Education (MoE), ANZ, UDC, Delegats Wine, McDonalds, Hapag-Lloyd, Veolia, ++

Contact Nikki on :
Tel 027 283 4954 or Email nikki@potentialunleashed.co.nz


Nikki Hommes MBA, NLP Practitioner, ICFA Member, Master TetraMap Facilitator, Training Facilitator Executive Coach

© Copyright 2008. Potential Unleashed. nikki@potentialunleashed.co.nz