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Problem-solving & Decision-making


About the Course

  • Identify the ‘right’ problem to be solved

  • Collect data

  • Identify the possible causal factors and the root cause of these problems or issues

  • As a team, develop a clear definition (a problem question or statement) that adequately describes each problem or issue that you need to resolve

  • Recommend and implement solutions

Course outcomes

  • Identify and select a problem that solves a business or consumer need

  • Define the problem

  • Generate alternatives

  • Develop a problem statement

  • Evaluate and select alternatives

  • Implement solutions

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