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Communication skills


About the Course

  • Assess the various methods of communication

  • Psycho-social factors that influence communication

  • Communication planning models

  • Conversation skills

Course outcomes

  • Self-confidence to communicate more effectively

  • Principles that support good communication in various contexts

  • Understanding the impact that we have on others when we communicate

  • Improved relationships

  • Results and performance that are more efficiently achieved

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