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About the Course

  • What is delegation?

  • What is workload management?

  • How these are different and when to use them appropriately in the workplace

  • Identify who is ready to step up

  • Identify what will be delegated

  • Work out the process of delegating

  • Plan when the delegation will commence, how it will be monitored and when it will be completed

  • Discuss with the relevant person and start the process

Course outcomes

  • Team members grow their skills and abilities

  • Enabled team members are fulfilled and contribute to good business results

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